Privacy Policy
How we collect, use, and protect your personal information.
1. Introduction
Welcome to Hala Thailand. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your data.
2. Information We Collect
We collect personal details such as your full name, email address, phone number, and payment credentials when making reservations. We also capture anonymous analytics including IP addresses and cookie identifiers to improve website browsing speeds.
3. How We Use Your Information
Your data is used to secure speedboat bookings, email transaction vouchers, send notification updates, and manage customer service support. We also send promotional offers which you may opt-out of at any time.
4. Data Security & Storage
We implement industrial SSL encryption standards and secure storage servers to prevent unauthorized data leaks. All credit card payments are processed securely through certified gateway partners.
5. Data Sharing Policies
We do not sell or rent customer data to third-party marketing companies. Information is shared strictly with boat operators and shuttle drivers to execute your tour pickups, subject to non-disclosure agreements.
6. Your Rights & Contacts
You reserve the right to request access to your stored records, request corrections to errors, or delete personal information. For privacy concerns, reach out to our compliance officer at booking@thaiescape.com.
Last updated: July 10, 2026. Hala Thailand Travel Agency.